Hong Kong Federation of Insurers’s response on novel coronavirus 03 Feb 2020

With regard to the continued spread of the Novel Coronavirus, the Hong Kong Federation of Insurers (HKFI) would like to provide the following information regarding various types of insurance.

Please note that the following content is for reference only. The actual coverage is subject to the terms and conditions of individual policy. If policyholders have any enquiries, they should contact their insurance company / intermediary directly.

Travel Insurance

If the itinerary is cancelled due to restrictions on entry (such as refusal of entry or failure to obtain a visa), in general, it is not a named peril covered by the travel insurance.  Passengers should apply to vehicle operators, such as airlines, for refunds of airfare (depending on the arrangements of the relevant organizations).

If the insured person unfortunately contracts the Novel Coronavirus while he’s overseas, he can claim for the medical / hospitalization expenses.  If the itinerary needs to be changed because of his health condition / medical treatment, the additional accommodation and transportation costs may also be covered.

If the insured person unfortunately suffers from the Novel Coronavirus before the tour starts and cannot start the journey, he may apply for compensation on the tour cancellation.

As the products of different insurance companies vary, policyholders should pay attention to the terms and conditions of their own policy and should check with their insurance company / intermediary directly for enquiries.

Pls click on below link 



Insurance Dashboard on COVID-19 :  https://www.hkfi.org.hk/covid19


Terms and Conditions on Limited Time Discount Promotional Offers for Single Trip Travel Insurance Plan 

The promotion period is from 31 Dec 2019 until 31 Jan 2020 inclusive (the "Promotion Period").

The offer is only applicable to customers who have successfully purchased Single Trip Travel Insurance Plans provided by the following insurance companies (“Designated Insurance Companies”) through the website of  LOGOS Wealth ec-Insurance portal during the Promotion Period ("Eligible Customer").

Allied World- 20% off (no promotional code required)

BOC Insurance- 25% off (no promotional code required)

Liberty Insurance- 25% off (no promotional code required) 

Starr International- 15% off (Enter promotional code"0LSL20C2"

Zurich Insurance- 10% off (no promotional code requiired)  


LOGOS Wealth has the sole discretion in determining Customers' eligibility to this Promotion. All matters or disputes in relation to the promotional offers and the interpretation of terms and conditions shall be subject to the decision of LOGOS Wealth which shall be final and binding.  LOGOS Wealth may change these terms and conditions and/or modify/terminate the Promotion without prior notice. LOGOS Wealth 's decision is final. If there is any inconsistency or conflict between the English and the Chinese versions of these terms and conditions and any details of the promotional offers, the English version shall prevail.


Non-Advised Self-Services, Online Insurance Application, Travel Insurance
Insurance Type:
General Insurance
Coverage Type:
Travel Insurance
Coverage Period:
Single & Short Period
Online Insurance Service Provider:
BOCG Insurance



Bank of China Group Insurance Company Limited (hereinafter referred to as the "Company" or "BOCG Insurance"), a wholly owned subsidiary of Bank of China Limited since 2003, was registered in Hong Kong on 23 July, 1992. BOCG Insurance has steadily expanded its business through extensive sales network, strong expertise, and solid financial circumstances of Bank of China Group since its inception in 1992. The Company has four branches, one subsidiary and three affiliates. Over the past 20 years, the business scope and service area has been expanding continuously, with a full range of insurance products. BOCG Insurance has held the operation licenses for all 17 general insurance authorized by the Office of the Commissioner of Insurance. It has expanded its business to Mainland China, Macau, Taiwan and many other overseas regions. The Company has maintained a sustained and sound growth, and ranked among the top insurance companies in Hong Kong general insurance market. BOCG Insurance has been rated "A-" with the stable outlook by Standard & Poor's in consecutive years.

Coverage for Travel Delay & Cancellation arising from winding-up of airline

For those who enroll in the “Universal Smart Travel Insurance Plan” / “Universal Voyage Travel Insurance Plan” from 18:00 on 3 December 2019 or the journeys booked on and after the time above (also applicable to customers who have purchased Annual Travel Plan), the “Winding-up of Airline(s)” under the Policy, benefit item(s) of Section 10 - travel delay and/or Section 11 – cancellation, is not applicable to Hong Kong Airlines passengers from now until further notice. Other benefits remain unchanged.

In case of any disputes, Bank of China Group Insurance Company Limited reserves the right of final decision.

​​​​​​​For Understanding Coverage in details and Applying Online : Please click here

Important Notice : LOGOS Wealth’s website is a non-advised self-service sale portal. All information provided in this site is for general informational purposes only and does not constitute an offer or solicitation or advice to buy or sell any services or products. You  have to read through the relevant terms & conditions and exclusions of the policy then  review your  own risks and needsbefore making any decision. LOGOS Wealth is also happy to provide you with further information if needed.